POISON HELP

Poison Control Numbers – Germany and Europe: Emergency Overview

Poison Emergency Numbers – Germany and Europe

At Tom Rocket's, your safety is a top priority. On this page, you'll find a carefully curated list of national poison control hotlines in Germany and across Europe. In case of doubt, don't hesitate to call 112 – available throughout Europe and staffed by trained emergency responders.

Poison Control Systems in Europe – Brief Overview

Poison control systems are not standardized across Europe. Some countries operate central national hotlines, while others rely on regional centers or the general emergency call system. Below, we provide the key contact numbers for each country and explain how their systems work.

Germany

Germany uses a decentralized system with several regional poison information centers. All centers can be reached via the nationwide short number 19240 (often accessible without an area code), or through specific regional area codes:

Berlin, Brandenburg, Saxony: 030 19240

Bavaria: 089 19240

Baden-Württemberg (Freiburg): 0761 19240

Hesse, Rhineland-Palatinate, Saarland: 06131 19240

North Rhine-Westphalia (Bonn): 0228 19240

Lower Saxony, Bremen, Hamburg: 0551 19240

Mecklenburg-Western Pomerania, Schleswig-Holstein: usually via 030 19240

Thuringia: 0361 730730

Always available in any case: 112

Austria

Centrally managed by the Vienna Poison Information Center:

+43 1 406 4343 (available 24/7 nationwide)

Switzerland

Central hotline Tox Info Suisse:
145 (nationwide without area code)

Belgium

National central hotline:
+32 70 245 245

France

Decentralized via regional “Centres Antipoison.”
For acute emergencies:

15 (SAMU)
or 112
Regional poison centers can be found online, e.g., via the French Ministry of Health website.

Italy

National advisory hotline:
800 883300 (Centro Nazionale di Informazione Tossicologica)
Additional regional centers also exist.

Spain

No unified national poison hotline.
Recommendation:
112 (central emergency number, connects to medical services as needed)
Regional centers exist in major areas – contact details via local health authorities.

Netherlands

Central hotline for medical professionals:
+31 88 755 8000 (doctors and specialists only)
General public: contact GP or call 112

Sweden

112 (central emergency number, connects to poison center)
Direct line: +46 10 456 6700

Denmark

+45 82 12 12 12 (Poison Line)

Finland

+358 9 471 977

Norway

+47 22 59 13 00

United Kingdom

111 (NHS helpline for non-urgent emergencies)
999 for acute emergencies

Ireland

+353 1 809 2566

Portugal

+351 800 250 250

Greece

+30 210 779 3777

Poland

+48 42 631 4724 (Lodz)
Multiple regional centers available

Czech Republic

+420 224 919 293
+420 224 915 402

Hungary

+36 80 201 199

Slovakia

+421 2 54 77 4166

Slovenia

+386 41 650 500

Croatia

+385 1 23 48 342 (Zagreb)
For emergencies: 112

Romania

112 (central)

Bulgaria

112 (central)

General Information

112 is the standardized emergency number across the EU. It connects you to local emergency services and can forward you to poison control if needed. Some countries differentiate between central and regional centers. Where applicable, we’ve included specific notes. This list is regularly updated but does not claim to be exhaustive – when in doubt, always dial 112.

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